Recent developments in tracking and delivery systems have transformed modern fleet operations. Technology has allowed business owners to increase fuel efficiency, save costs, and improve driver behaviors. With these advancements, there has also been an influx of service providers in the market, making it difficult to choose the right tracking system. Ease this process by learning about five common mistakes people make when choosing a GPS fleet tracking system and how to avoid them.
Getting the cheapest option
Many businesses make the mistake of going with the cheapest vendor to maximize profits. This often leads to ending up with a system that does not fit one’s needs or requirements. To avoid this, make two lists – one with the business’s needs and one with desirable features. Some standard features to look for include fuel efficiency monitoring, wireless distribution, multiple alarms, and geo-fences. Use these lists as a guide when looking for the right GPS fleet tracking system instead of immediately opting for the least expensive one.
Failing to consider ease of use
Another common mistake is overlooking the system’s ease of use. While its technology must be sophisticated to provide adequate back-end data, the system must be easy to operate and require no special technical training. This can easily be checked by asking for a product demonstration before making a purchase.
Overlooking customer support
GPS fleet tracking systems can be quite technical and tend to require professional set-up, installation, and regular data analysis. Although most businesses manage these tasks in-house, there may be an extensive need for training, troubleshooting, updates, and ongoing customer support. Before purchasing a fleet management system, check whether the service provider has provisions for 24/7 customer support.
Disregarding updates and security
Often, businesses forget to consider software or system updates when making a purchase decision. Not only can this hamper productivity and planning, but it could also pose a significant data security risk. Looking into these aspects beforehand can help prevent losses and data theft.
Not checking the fleet tracking system’s warranty
Even with a durable product, one never knows when the need for servicing or maintenance may arise. The system’s warranty generally covers these costs. Factoring this into the overall cost when buying a GPS fleet management system can help avoid the cost of equipment replacements in the future.
